Privacy policy – Certi360
Last update :November 17, 2025
This policy explains how Certi360 collects, uses, maintains and protects personal information when you use our website hosted on WordPress.com.
1. Privacy Officer
Manager: Patrick Boucher
Address: 4593 Autoroute 440 O, Laval (Québec) H7P 0J7
E-mail : rp@certi360.com
If you have any questions or wish to access, rectify or stop the distribution of your personal information, please contact the Manager.
2. Personal information collected
We collect the information necessary to process your request:
- Name
- Email address
- Phone number
- Message submitted via the contact form
- IP address, for technical logging purposes
No other personal information is automatically collected.
3. Collection methods
Information is collected :
- Use the contact form on our website
- Through technical logs automatically generated by WordPress.com
There are no public comment areas, no user accounts and no other collection mechanisms.
4. Purpose of collection
Your information is used for :
- Respond to your contact or service request
- Ensure website security and stability (access logging)
- Meeting our legal obligations
We do not use your information for marketing purposes, nor do we sell or share your data with third parties.
5. Cookies
Our site uses only essential WordPress.com cookies.
These cookies are necessary for the operation of the site (e.g. performance, security and session management).
No external advertising or analysis cookies (Google Analytics, Meta Pixel, etc.) are used.
For more details on WordPress.com cookies:
https://wordpress.com/support/cookies/
6. Data hosting and location
The site is hosted on WordPress.com (Automattic).
Data may be stored or processed in the United States or other jurisdictions where WordPress.com operates its servers.
To consult the WordPress.com privacy policy:
https://automattic.com/privacy/
7. Retention of information
Information submitted via our contact form is retained only as long as necessary to process your request.
Technical logs (IP addresses) are managed by WordPress.com according to their own retention policies.
8. Access to information
Only the Privacy Officer has access to the data received via the form.
No external subcontractor has access.
9. Your rights (Act 25)
You have the following rights:
- Access your personal information
- Request a correction
- Withdraw your consent
- Request cessation of broadcasting or deletion where provided for by law
All requests can be submitted by e-mail to rp@certi360.com.
10. Information security
We apply reasonable measures to protect your personal information, including :
- Using WordPress.com’s secure infrastructure
- Technical controls and access limited to the person in charge only
No method offers absolute safety, but we take the necessary steps to reduce risks.
11. Changes to this policy
Certi360 may update this policy to reflect changes in its practices or legal obligations. The most recent version will always be posted on this page.
If you have any questions, please contact the Privacy Officer at : rp@certi360.com.